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Apple id disabled

Hi, my apple id has been disabled for security reasons.To reset password apple should send it as an email on icloud or ask to question.I forget response for questions and icloud mail can not be open because apple id . Any help

iPhone 5

Posted on Mar 1, 2021 11:59 AM

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Question marked as Best reply

Posted on Mar 1, 2021 12:00 PM

Hello saliba,


"If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services."

If the message says your Apple ID is locked or disabled, click here and read what to do --> https://support.apple.com/HT204106


Also note "What to do after [or before] you change your Apple ID [email address] or password". Click here --> https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921


If you cannot resolve it yourself try one of these contact methods:


- Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


- Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169


- Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


2 replies
Question marked as Best reply

Mar 1, 2021 12:00 PM in response to saliba04

Hello saliba,


"If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services."

If the message says your Apple ID is locked or disabled, click here and read what to do --> https://support.apple.com/HT204106


Also note "What to do after [or before] you change your Apple ID [email address] or password". Click here --> https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921


If you cannot resolve it yourself try one of these contact methods:


- Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


- Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169


- Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Apple id disabled

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