Apple account suspended
Hi, I’ve had an email saying my account has been suspended. Can you tell me why this happened and how can I reverse it?
Thanks
iPhone SE, iOS 14
Question marked as
- Apple would not warn of a pending account issue, giving you a deadline to fix the issue.
- Apple does not include document, or PDF files to download.
- Apple would not refer to you as Dear Customer(s), Dear Client(s), or anything other than the name on file for your account.
- Apple would not have such horrible spelling or grammar.
- Apple would not send a message to “Undisclosed Recipients”.
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.
If you provided your Apple ID and password at the bogus site, change your password immediately.
https://support.apple.com/en-us/HT201355
The links below have information to help identify fraudulent emails.
Identifying legitimate emails from the iTunes Store