My Iphone 11 is stuck on the home screen. It is as though the sensor is not working. I am not able to shut the phone down by pressing the side button. Any suggestions?

My Iphone 11 is stuck on the home screen. It is as though the sensor is not working. I am not able to shut the phone down by pressing the side button. Any suggestions?

Appreciate it!


iPhone 11

Posted on Mar 1, 2021 12:38 PM

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Posted on Mar 1, 2021 12:45 PM

You need to force restart it: Force restart iPhone - Apple Support

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My Iphone 11 is stuck on the home screen. It is as though the sensor is not working. I am not able to shut the phone down by pressing the side button. Any suggestions?

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