Every time I try to “clear all” notifications with my 2nd Generation Apple Pencil, the iPad opens the Notes app. Is there a way to prevent this from happening?
Model: iPad Pro 11-inch Wi-Fi
Latest Software: iPadOS 14.4
Thanks
iPad Pro 11-inch Wi-Fi
I presume you are attempting to clear notifications from the Lock Screen using your Pencil? If so, you are triggering the Access Notes from Lock Screen feature.
If my supposition is correct, you can disable this function from Settings:
Settings > Notes > Access Notes from Lock Screen - set to OFF
I presume you are attempting to clear notifications from the Lock Screen using your Pencil? If so, you are triggering the Access Notes from Lock Screen feature.
If my supposition is correct, you can disable this function from Settings:
Settings > Notes > Access Notes from Lock Screen - set to OFF
Okay, thanks for your additional clarification - although this appears to have no connection with the issue outlined in your initial post.
I cannot replicate the inability to clear Notifications using the X and Clear buttons. When using the Apple Pencil with these buttons on the Notification screen (this being tested on two different iPad Pro devices), the Notifications are cleared as expected.
As such, the issue that you describe appears to be explicitly with your iPad. A forced-restart of your iPad may be helpful- as this will often resolve an isolated software issue:
To be absolutely clear...
It is not possible to perform gestures with Apple Pencil that begin “off-screen”, such as:
Similarly, the screenshot gesture that you are triggering can only be performed with the Apple Pencil; this gesture cannot be replicated with a swipe of the finger.
As such, the behaviour that you describe is completely consistent with expected operation of iPadOS. This is not a fault.
Interestingly, this happens with the screen being Unlocked, but following the steps to disable this function has fixed this issue. The only problem is I now won’t be able to access notes from the Lock Screen, which was a nice feature.
No, the problem persists if I turn Access Notes from Lock Screen ON. While the screen is unlocked, using the Apple Pencil on every other notification option (e.g.: Manage, View) work well. The exception is the Clear and Clear All options that take me to the Notes App. I still want to access Notes via Unlocked Screen.
There are no swiping nor gestures going on here, only clicking the Clear button with the Apple Pencil. I’m positive there is no screenshot gesture involved in this problem. It seems all but consistent with iPadOS behavior if the buttons right next to the Clear button work perfectly fine and aren’t triggering the Notes App like the Clear button is when clicked with the Apple Pencil.
To be clear, the original problem is now resolved?
yes! This has solved the issue 100%
Thank you for your time and help!
You’re very welcome. With perseverance, we got there in the end!
Clearing Notifications with Apple Pencil Opens Notes App
