Tv account provider missing under users and accounts

Checked TV 4K and it was still missing. Went to Settings > System > Restart, and suddenly it came back there, too.

Note: I hardbooted all devices numerous times last night to see if that would help, no dice. Maybe my 40 minutes on the phone to Apple Support explaining to the lady what the feature was and her confirming my case via screen sharing helped after all? Have NEVER had to call them before?!?!

We are not saying our provider isn’t listed as an option, we are saying that the “TV Provider” tile in Settings has vanished, giving you no way TO sign into (or change) a provider.

It normally nests just under Game Center, but as you can see from attached photo (this screenshot is from iPhone 12 Pro Max running iOS 14.4, but it is the same for TV 4K running iOS 14.4), it has disappeared completely for some, myself and several people I know included.

I don’t understand how this could happen without an update to iOS? To me, it is the equivalent of the setting to change your ringtone or wallpaper suddenly disappearing.

You are NOT alone. I have owned every iPhone since launch. I have had every TV since launch. I own and iPad Pro and have had several of those. I have owned an iMac for the last decade. I am the guy everyone calls when they are having a problem, and for the first time in my life, I called Apple Support for this very same issue! “TV Provider” has disappeared from settings on ALL of my devices (TV, iPhone, iPad Pro). No update to iOS to cause this (they haven’t released one since around the first of the year). Can’t understand how this just disappears from settings? And yet, after explaining to the tech what Single Sign-On was and where it was in settings, she confirmed (via screen sharing) that it, in fact, has disappeared from where it is supposed to be. They have no known cause and no known estimate for a fix. Called a relative and had them confirm that it has, indeed, disappeared for them, too.

Interestingly enough, the option to have your individually installed apps still report to the TV App (so that they can keep track of what you are watching and provide you with “Continue Watching” feature, etc) is still there. It’s just the entire section for Single Sign-On for TV Provider completely missing from the settings app on ALL devices.

Perhaps my reply at https://discussions.apple.com/thread/252512100 might also shed light on the issue.

And, VOILA! It’s back for me now, too. At least on the iPhone.

The Apple Support lady did say they were having LOTS of iCloud irregularities last week. Maybe since this is basically just a “Keychain” function tied to ID it had something to do with that?