You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sync iPhone to computer

I can't get my iPhone to sync with my computer via iTunes. I've gotten a new computer and iPhone in the last year. Never had this problem before with my old equipment, but now it does not work.

Posted on Mar 1, 2021 9:29 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 1, 2021 10:18 PM

Scubamma Said:

"Sync iPhone to computer: I can't get my iPhone to sync with my computer via iTunes. I've gotten a new computer and iPhone in the last year. Never had this problem before with my old equipment, but now it does not work."

-------


Refer to the Following:

  1. Go Here: Sync iPhone with your Computer - iPhone - Apple Support
  2. Scroll to: Set up syncing between your Windows PC and iPhone
  3. Proceed from there as necessary


What to Try:

Boot with iPhone Plugged In:

I would also, safely remove it from your computer. Boot up with it plugged in. It will take a few 30 seconds timeframes for waiting. Doing so, caches are cleared, assuredly, upon a new boot So,...

  1. Shut Down: your PC
  2. Unplug: iPhone
  3. Wait: 30 seconds
  4. Boot Up: your PC
  5. Wait: 30 seconds
  6. Shut Down: your PC
  7. Wait: 30 seconds
  8. Plug In: your iPhone
  9. Wait: 30 Seconds
  10. Boot Up: your PC
  11. See if it is then seen
1 reply
Question marked as Top-ranking reply

Mar 1, 2021 10:18 PM in response to Scubamma

Scubamma Said:

"Sync iPhone to computer: I can't get my iPhone to sync with my computer via iTunes. I've gotten a new computer and iPhone in the last year. Never had this problem before with my old equipment, but now it does not work."

-------


Refer to the Following:

  1. Go Here: Sync iPhone with your Computer - iPhone - Apple Support
  2. Scroll to: Set up syncing between your Windows PC and iPhone
  3. Proceed from there as necessary


What to Try:

Boot with iPhone Plugged In:

I would also, safely remove it from your computer. Boot up with it plugged in. It will take a few 30 seconds timeframes for waiting. Doing so, caches are cleared, assuredly, upon a new boot So,...

  1. Shut Down: your PC
  2. Unplug: iPhone
  3. Wait: 30 seconds
  4. Boot Up: your PC
  5. Wait: 30 seconds
  6. Shut Down: your PC
  7. Wait: 30 seconds
  8. Plug In: your iPhone
  9. Wait: 30 Seconds
  10. Boot Up: your PC
  11. See if it is then seen

Sync iPhone to computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.