macbook pro stuck on recovery assistant and mouse not moving
MacBook Pro stuck on recovery assistant page. If I turn it on after a while it get stuck on a login page with the mouse and keyboard not responding
MacBook Pro 13″, macOS 10.15
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User profile for user:
Eric--F
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Community Specialist
Hello sbongisen115.
Thanks for reaching out to Apple Support Communities. We understand that your MacBook Pro will not start up correctly. We know how important it is to have a working Mac and will be glad to assist.
First, let's reset the SMC and NVRAM to see if that helps:
How to reset the SMC of your Mac
Reset NVRAM or PRAM on your Mac
If the issue continues, see if you are able to start up in safe mode:
How to use safe mode on your Mac
Let us know how it goes.
Cheers.