Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I redeemed my iTunes card but it won’t let me purchase anything it is frozen, I have $52.22 in my account. Tells me to get help from you.

I redeemed my iTunes card but it won’t let me purchase anything, I have $52.22 in my account. When I try to purchase items it tells me to go to apple.com/support/iTunes/ww , just put $50. On yesterday afternoon says it’s there, just can’t spend it.

iPad Pro, iPadOS 14

Posted on Mar 2, 2021 5:15 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2021 7:11 AM

Click here and ask the iTunes Store staff for assistance.


(193344)

1 reply

I redeemed my iTunes card but it won’t let me purchase anything it is frozen, I have $52.22 in my account. Tells me to get help from you.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.