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I got a message saying my apple id had been used to log into a new iphone. But I didn't get a new iphone.

What should I do? Am I being hacked?

iPhone 6

Posted on Mar 2, 2021 5:29 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2021 9:04 AM

Hello paluhl,


Read this link

"If you think your Apple ID has been compromised" click here --> https://support.apple.com/HT204145


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.


Change your password.


Change your iCloud login information - https://support.apple.com/KM205092 - "Go to the Apple ID website [https://appleid.apple.com/], then sign in to change your Apple ID or password."


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous AppleID.


Set up two factor authentication if you have not already.


Security and your Apple ID - https://support.apple.com/HT201303


Two-factor authentication for Apple ID - https://support.apple.com/HT204915


1 reply
Question marked as Top-ranking reply

Mar 2, 2021 9:04 AM in response to paluhl

Hello paluhl,


Read this link

"If you think your Apple ID has been compromised" click here --> https://support.apple.com/HT204145


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.


Change your password.


Change your iCloud login information - https://support.apple.com/KM205092 - "Go to the Apple ID website [https://appleid.apple.com/], then sign in to change your Apple ID or password."


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous AppleID.


Set up two factor authentication if you have not already.


Security and your Apple ID - https://support.apple.com/HT201303


Two-factor authentication for Apple ID - https://support.apple.com/HT204915


I got a message saying my apple id had been used to log into a new iphone. But I didn't get a new iphone.

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