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Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
I already subscribed to Apple Music, but on February 9, I signed up for Apple One. Today, I lost all access Apple Music. When I access my Subscription, it states my Apple Music , "Will be included in Apple One starting 3/9/21? How to I get my Apple Music back?
iPhone XR
It doesn't make sense to me but what was explained was Music (or any other previously subscribed service) would continue as it had and become a part of One once One was a "paid" service. I've looked all over the One page and there is nothing communicated to the effect. So, I had to resubscribe to Music and it will be a prorated refund once One is paid. Doesn't make sense to me but that's the way it works.
It doesn't make sense to me but what was explained was Music (or any other previously subscribed service) would continue as it had and become a part of One once One was a "paid" service. I've looked all over the One page and there is nothing communicated to the effect. So, I had to resubscribe to Music and it will be a prorated refund once One is paid. Doesn't make sense to me but that's the way it works.
That's a good point. Yes, I cancelled my Apple Music thinking the Apple One stood on it's own. I didn't want to get charged for both Apple Music and Apple One. Did Apple Support say to keep Apple Music activated?
Just spoke to Apple via chat.
I'm curious. Did you unsubscribe to Music thinking it was part of the trial for One?
I'm having the same issue. Subbed to Apple One weeks ago. Shows on my account I'm subscribed but no access to music.
Apple Music to Apple One Subscription Problems
