IPHONE XR SPEAKER PROBLEM DURING CALLS

Can someone advice me on how to fix my speaker problem. The speaker is working, but the sound is not loud enough. I adjust the volume etc, but have to take a call using speaker phone. I don’t have the privacy anymore to use my ear. My phone also has the latest update.

iPhone XR

Posted on Mar 2, 2021 9:42 AM

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Posted on Mar 13, 2021 9:20 AM

Hi there karischa,


We appreciate that additional information. 


Next, go ahead and check if Voice over LTE (VoLTE) is enabled under Settings > Cellular > Cellular Data Options. If it is, go ahead and disable it by navigating to Settings > Cellular > Cellular Data Options > Enable LTE and tapping Data Only. 


If disabling this resolves the issue with your call volume over the receiver, then we would recommend reaching out to your wireless carrier next to get the best assistance going forward. 


Cheers!

4 replies
Question marked as Top-ranking reply

Mar 13, 2021 9:20 AM in response to karischa

Hi there karischa,


We appreciate that additional information. 


Next, go ahead and check if Voice over LTE (VoLTE) is enabled under Settings > Cellular > Cellular Data Options. If it is, go ahead and disable it by navigating to Settings > Cellular > Cellular Data Options > Enable LTE and tapping Data Only. 


If disabling this resolves the issue with your call volume over the receiver, then we would recommend reaching out to your wireless carrier next to get the best assistance going forward. 


Cheers!

Mar 4, 2021 8:47 AM in response to karischa

Hi there karischa,


We understand that the volume of your iPhone is low when you are on calls. We’d be glad to assist.


To confirm, does this only happen when you use the receiver (earpiece) on calls or does it also happen when you use speaker phone or a headset during a call?


Let’s also follow the steps in this great resource:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Take care!

Mar 12, 2021 11:59 PM in response to Nicholas_B2

Hi, yes the volume is very low at it’s highest volume. When I take calls, I have to use the speakerphone or connect it to my car’s bluetooth. I tried to troubleshoot, see if there were updates available, but so far there is not a solution that helped to fix this problem. I really don’t like taking or making calls in public due to this problem.

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IPHONE XR SPEAKER PROBLEM DURING CALLS

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