You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how come my new airpods when i ry to get apple care says it doesnt qualify

how come my new airpods when i ry to get apple care says it doesnt qualify


Posted on Mar 2, 2021 11:46 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2021 11:59 AM

Where did you buy them? If they are refurbished ones on sale and not from Apple they do not qualify. If the original purchase date is more than 60 days ago they do not qualify.

1 reply

how come my new airpods when i ry to get apple care says it doesnt qualify

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.