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Level 1

4 points

It won’t let me upgrade my Icloud Storage

It says my account has been disabled in the app store and iTunes and it won’t let me upgrade my storage.

iPhone 11 Pro Max, iOS 14

Posted on Mar 2, 2021 1:05 PM

Top-ranking reply

Level 10

419,767 points

Posted on Mar 2, 2021 1:14 PM

Hello,

Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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