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I’m trying to get my free 1 year subscription to AppleTV but it keeps requiring me to login to Apple ID then says I haven’t made a purchase at I-store “details” just starts cycle again?

I’m trying to get my free 1 year subscription to AppleTV but it keeps requiring me to login to Apple ID then says I haven’t made a purchase at I-store “details” just starts cycle again?

Posted on Mar 2, 2021 8:30 PM

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Question marked as Top-ranking reply

Posted on Mar 3, 2021 7:14 AM

On what device is this happening?

Is this regarding a newly set up Apple ID account?

Customers should redeem the offer on their new Apple device in the TV app. That means that you should already be signed in with your Apple ID account on that device.


If you can't redeem your promotional trial of Apple TV+ - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 3, 2021 7:14 AM in response to PmcginnSr

On what device is this happening?

Is this regarding a newly set up Apple ID account?

Customers should redeem the offer on their new Apple device in the TV app. That means that you should already be signed in with your Apple ID account on that device.


If you can't redeem your promotional trial of Apple TV+ - Apple Support

I’m trying to get my free 1 year subscription to AppleTV but it keeps requiring me to login to Apple ID then says I haven’t made a purchase at I-store “details” just starts cycle again?

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