Hey everyone, big problem on my M1 MacBook Pro. When streaming a movie (happens every time on Disney Plus, not always but often on Netflix) Safari automatically refreshes the page due to it using "significant memory". Makes watching movies very annoying.
Does anyone know how to fix this or how to stop the automatic refresh?
P.S. didn't happen on my 2014 MacBook Pro
[Re-Titled by Moderator]
There is a longer Discussion, on this subject, at “Safari 14 on Big Sur: How to prevent a webpage from automatically reloading because it was using significant memory?“
It will all depend upon the way the “streaming” site has been programmed.
Perhaps contributing to this problem are the following:
Have you, and others, provided Apple Feedback through their provided Feedback mechanisms? See Product Feedback - Apple.
If people don’t provide such Feedback, there is little chance that Apple will change anything.
I would provide my Feedback in the form of a Bug Report, on matters such as this.
In the meantime, there are a couple of things that have been found helpful:
Welcome, tylerwaite1, to Apple Support Communities!
As I wrote, above: «Websites are not supposed to use large amounts of browser storage: they are supposed to use Server Side storage.»
In fact, if the website you were using (the «free online IDE») had been programmed in that way, there would have been nothing to loose when «safari reloaded».
Unfortunately, as we are seeing, website programming is increasingly poor.
Fortunately you have already provided Feedback to Apple.
Certainly, that reloading is expected behavior. And yes, websites are not supposed to use large amounts of browser storage.
But I, the regular user, am getting harmed in Apple’s attempt to correct these actions by websites. I’m a computer major. I can’t imagine what goes through people’s heads when they’re not a “techy” and they unexpectedly lose their unsaved data due to the spiteful actions Apple is taking towards websites.
We’re getting caught in the fight, and Apple should not be allowed to use their customers to fuel their fight towards lowering Browser-side storage usage. (Which I’m sure politically only became an issue when they promised crazy battery life on the M1 chip).
rob185 wrote:
Seems so far to only be with Disney+ I am having reload issue.
Are you not using Netflix or Zoom, or some of the other sites mentioned by others with this issue?
Or, are you using such other sites, but they aren’t producing this issue for you?
rob185 wrote:
Use many other sites and only seems to be disney+ causing the reload issue.
But what of the specific cases where others are experiencing the issue?
If you have not been using those other sites, then you have only confirmed the «disney+» case. That’s OK, but doesn’t tell us anything new.
However, if you have been using those other sites without issue, then your information provides a counter example to some of the other reports.
rob185 wrote:
What else did you need to know? Netflix works, shudder works, prime good, DAZN good etc. Only one that has given me issue is Disney+
So. Now you seem to be claiming that «Netflix»—through Safari?—doesn’t exhibit the issue, for you, even though others report such as an issue?
If so, we’ll all want to know why your experience is different.
Are «shudder», «prime» (Amazon Prime Video?), «DAZN», various video streaming services? And are you accessing all these using Safari?
Glad I'm not the only one having this issue. For me it doesn't happen much on netflix, but sometimes it's impossible to watch something on Disney+ and even YouTube. I don't have anything other than Safari opened, and I run into this problem. Hopefully, Apple will fix this ASAP, it's really disturbing.
MacBook Air, 2020 (16GB, i3, 256GB)
Hello there!
I have exactly the same problem with Safari, in my iMac *late 2013, with Mac OS Catalina 10.15.7. Intel Core i7 and 32gb of ram.
I really don't understand why I have this issue.
so is apple going to fix this.. or Disney
hello
We’ll see, when we see …
Seems so far to only be with Disney+ I am having reload issue.
Use many other sites and only seems to be disney+ causing the reload issue.
Ok was just reporting what is happening to my laptop.
rob185 wrote:
Ok was just reporting what is happening to my laptop.
That’s just fine.
Unfortunately, we needed to know more about your results.
What else did you need to know? Netflix works, shudder works, prime good, DAZN good etc. Only one that has given me issue is Disney+
Yes they are all streaming services through safari. And no Netflix does not give me any issues, only Disney+.
I do use DuckDuckGo as a search engine if that matters.
Safari reloading pages "using significant memory"
