Frozen iPhone XR
How do I unfreeze an iPhone that is able to move the screen but I can’t open nore turn it off?
Question marked as
Hello Nanabanana,
Try these:
Restart your iPhone, iPad, or iPod touch - https://support.apple.com/HT201559
If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412
- Read it all, including the final step to Contact Apple Support if necessary