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Level 1

4 points

Phone numbers instead of names in my messages

Yesterday my messages started coming up with my contacts phone numbers instead of their names. It seems like android users names are still coming up, but iPhone users names are not.

I tried the iCloud contacts off, then back on, reboot the phone, short name trick and SSM fixes with no success. I also read another thread here that suggested going into contacts and deleting one of the corrupted contacts phone numbers and re-entering it. That didn’t fix it either.

Amy ideas?

iPhone 7, iOS 14

Posted on Mar 3, 2021 6:49 PM

Best reply

SravanKrA

Community+ 2024

Level 10

412,138 points

Posted on Mar 4, 2021 1:10 AM

Please fix the email account which is hosting your contacts.

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks and more using ...

How many Contacts account (email client server) you have?
What is your default Contacts Account?
Which email account you are using to store Contacts?

See the GIF below for Contacts and Default Account

Learn how to add an email account and make it default (Watch the GIF)
This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

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Phone numbers instead of names in my messages

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