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erasing a damaged iPhone

How can I erase an iPhone that I cannot open and get to the settings since it is damaged? I have a replacement phone already set up but I need to mail the damaged one back. I've taken the SIM card out but I have no way of getting to the settings on the phone to erase it.

iPhone 11, iOS 14

Posted on Mar 3, 2021 7:51 PM

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Posted on Mar 3, 2021 9:12 PM

Hello bondse,


Depending upon the extent of the damage it may be possible to send a command through iCloud.


Erase a device in Find My iPhone on iCloud.com - Apple Support



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erasing a damaged iPhone

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