My iPhone is stolen. I turned on find my phone but it is not updating the live location of my device. Please assist. Location services are on. My iCloud account doesn't send updates when the phone is turned on. How do I get around this?
Hello Loray_rams,
We understand that you're trying to locate a stolen iPhone. We'd be happy to provide some info that can help!
If you're unable to see an updated location for your device, this may indicate that your iPhone has died or is no longer connected to Wi-Fi or cellular data.
This article can provide some more info about this: Use the Find My app to locate a lost or stolen device
Specifically, you'll want to check out the "See it on a map" section of that article.
Take care!
find my phone but it is not updating the live location
