Question marked as Best reply User profile for user: askbarnabas askbarnabas User level: Level 10 103,665 points Mar 4, 2021 7:21 AM in response to jitka49 Go to reportaproblem.apple.com. Sign in with your Apple ID and password.If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.Follow the instructions on the page to choose the reason why you want a refund and submit your request. Show more Less Reply Link