Received email from AppleSupport regarding Apple account

Received email from AppleSupport regarding Apple account to be invalid and unverified. It asks for verification.




[Re-Titled by Moderator]

Posted on Mar 4, 2021 8:12 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2021 8:13 AM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

2 replies
Question marked as Top-ranking reply

Mar 4, 2021 8:13 AM in response to Needhelp-TX

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Mar 4, 2021 8:42 AM in response to Needhelp-TX

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers . 


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Received email from AppleSupport regarding Apple account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.