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Family sharing not working

I purchased an app (Notability) that supports family sharing, but when my family looks for it on their iPad, they don’t see the Download icon. They just see the button to pay for it. What can I do to share this app with them?

iPad Pro 11-inch Wi-Fi

Posted on Mar 4, 2021 8:50 PM

Reply
1 reply

Mar 7, 2021 12:27 PM in response to Laserman2022

Hello Laserman2022,


Welcome to Apple Support Communities. We understand the importance of getting this issue resolved, so you can share this app with your family, and we'd be happy to provide some guidance.


To get started, please follow the steps in the following link:


Share App Store, iTunes Store, and Apple Books purchases with Family Sharing


We hope this information is useful. Kind regards.

Family sharing not working

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