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App Download

When I download an app that uses Family Sharing, it doesn’t appear on my other iPhone that is connected to Family Sharing. How to fix?

iPhone 11

Posted on Aug 11, 2022 10:48 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2022 6:14 AM

Is the other phone using the same Apple ID? If not:


If you can't find your family's shared content - Apple Support


If it is, try refreshing it:


Try signing out of your account and back in again.


Try restarting your device.


Contact Apple and ask if they can tell you what this means, particularly if you see it repeatedly over a day or so:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


2 replies
Question marked as Top-ranking reply

Aug 12, 2022 6:14 AM in response to user4487

Is the other phone using the same Apple ID? If not:


If you can't find your family's shared content - Apple Support


If it is, try refreshing it:


Try signing out of your account and back in again.


Try restarting your device.


Contact Apple and ask if they can tell you what this means, particularly if you see it repeatedly over a day or so:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


App Download

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