You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Screen time passcode reset

My iPhone XR has a screen time passcode which I have forgotten. I have followed the instructions to reset it but when I put my Apple ID and password it just says I can try again in 60 mins even though it’s the correct password

what should I do?

iPhone XR, iOS 14

Posted on Mar 5, 2021 2:16 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2021 2:19 AM

If you have forgotten your Screen Time passcode

Use this link to reset your passcode If you forgot your Screen Time passcode - Apple Support



If you are unable to reset Screen Time passcode from the this-> link then, you will need a computer. If you don't have one, borrow from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


Regarding your data, If…

  1. You have an iCloud or iTunes backup, I am sorry there is no use of a backup because if you restore from your backup your Screen Time Passcode will be back. 
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have not imported nor you have synced nor uploaded your data to cloud drives prior to forgetting the Screen Time passcode then I am sorry, all your data is lost.


2 replies
Question marked as Top-ranking reply

Mar 5, 2021 2:19 AM in response to Needhelp272

If you have forgotten your Screen Time passcode

Use this link to reset your passcode If you forgot your Screen Time passcode - Apple Support



If you are unable to reset Screen Time passcode from the this-> link then, you will need a computer. If you don't have one, borrow from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


Regarding your data, If…

  1. You have an iCloud or iTunes backup, I am sorry there is no use of a backup because if you restore from your backup your Screen Time Passcode will be back. 
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have not imported nor you have synced nor uploaded your data to cloud drives prior to forgetting the Screen Time passcode then I am sorry, all your data is lost.


Screen time passcode reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.