Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

SOLVED: iCloud Notes Spinning Wheel, iCloud Keychain will not turn on

My iCloud Notes stopped syncing, signing in and out of Apple ID, restarting the iPhone, but it did not help, in fact it made iCloud Keychain disabled. After Apple Support call and factory reset of the phone, situation was the same, except that in addition to the previous issues App Store could not connect.


Another call with Apple Support pointed me in the right direction. Settings -> General -> Reset -> Reset Network settings (somehow factory reset does not clear them). Phone restarts, you enter Settings -> Apple ID and sign in to Media and Purchases. Things started to work. Then I enabled WiFi again and it was the same story.


Solution:

Just change your WiFi DNS settings as your ISP is pointing you to wrong Apple servers.

Settings -> Wi - Fi -> press the 'i' icon next to your connected WiFi -> scroll down and tap Configure DNS. Remove all DNS servers and enter Google's name servers:

8.8.8.8

8.8.4.4

Everything will now work as expected. Dont forget to go to Settings -> Apple ID and enable Media & Purchases.

Posted on Mar 5, 2021 2:46 AM

Reply

Similar questions

There are no replies.

SOLVED: iCloud Notes Spinning Wheel, iCloud Keychain will not turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.