Can't use earphones while on a WhatsApp call

Hello

today I was listening music using earphones everything was fine but when I got a call on whatsapp the earphones stopped working and it goes to speaker mode automatically. I turned the speaker off as earphones were connected but again speaker turns on. During whatsapp call if i use earphones the speaker mode turns on automatically. How to solve this issue?



[Re-Titled by Moderator]


Posted on Mar 5, 2021 6:34 AM

Reply
1 reply

Mar 9, 2021 10:13 AM in response to Simranpannu91

Hi Simranpannu91,


We understand that you're having issues with your headphones working with WhatsApp. We'd be happy to get to the bottom of this with you.


If your headphones work with other apps and features, and this only happens for WhatsApp, follow these steps:


  1. Restart your iPhone
  2. Check for App Store updates for this particular app
  3. Update your iPhone, if applicable


Does this happen with other headphones as well?


If the behavior persists and it is isolated to just WhatsApp, we recommend reporting this to the app developer: How to contact an app developer.


Hope that helps!


Cheers!

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Can't use earphones while on a WhatsApp call

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