CarPlay Keeps Disconnecting - iPhone 11 Pro

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Sasha_4ever Author

Level 1

4 points

CarPlay Keeps Disconnecting - iPhone 11 Pro

iPhone: 11 pro
iOS: 14.0 to 14.4*
car: 2019 Audi S5 Sportback
CarPlay: built-in
connection: Apple Lightning-to-USB connector (1 m)
symptoms: intermittent disconnections, each lasting between eight and twenty seconds, with no discernible pattern and after every stop of engine. Usually begins after a few minutes of use. Rarely can go as long as twenty minutes without it happening. Connection returns without user action, then disconnection repeats.

Disable start-stop engine helps me, but it's not decision.

iPhone 11 Pro, iOS 14

Posted on Mar 6, 2021 12:22 AM

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Answer 1

SnickZ.

Community Specialist

Mar 8, 2021 11:02 AM in response to Sasha_4ever

Hi Sasha_4ever,

Welcome to Apple Support Communities. We understand that you're having an issue with your connection while using CarPlay. We'd like to help.

From what you've described, it sounds like these steps may be able to help you get a more consistent connection between your iPhone and your car stereo:

If you need help with CarPlay

Hope that helps!

Have a great day.

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CarPlay Keeps Disconnecting - iPhone 11 Pro

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