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I went to turn my phone on and off and it froze. It is stuck on the slide screen to turn off

How do I fix my frozen iPhone 10


Posted on Mar 6, 2021 3:33 AM

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Question marked as Best reply

Posted on Mar 6, 2021 3:37 AM

Hi


First thing to try is a forced restart:


* press and quickly release the Volume Up button.

* Press and quickly release the Volume Down button.

* Then press and hold the Side button until you see the Apple logo. (KEEP it pressed until the apple Logo appears)



If that doesn't clear it, see:

https://support.apple.com/en-gb/HT201412


And

https://support.apple.com/en-us/HT203899

1 reply
Question marked as Best reply

Mar 6, 2021 3:37 AM in response to VPP16

Hi


First thing to try is a forced restart:


* press and quickly release the Volume Up button.

* Press and quickly release the Volume Down button.

* Then press and hold the Side button until you see the Apple logo. (KEEP it pressed until the apple Logo appears)



If that doesn't clear it, see:

https://support.apple.com/en-gb/HT201412


And

https://support.apple.com/en-us/HT203899

I went to turn my phone on and off and it froze. It is stuck on the slide screen to turn off

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