Face ID not working
Hi I own a IPHONE XS and I can’t get the Face ID to work.
it continues to ask me to move the phone slightly down then slightly up
iPhone XS, iOS 14
User profile for user:
barberlives123
User level:
Community Specialist
Hi JDI1308,
It sounds like you're having some trouble with your Face ID and we can help.
Are you having trouble with Face ID and it's already setup or are you trying to setup for the first time?
If Face ID isn't working on your iPhone or iPad Pro
Let us know if the steps above help.
Thanks for using the Apple Support Communities.