recover iPhone with a MAC

My iPhone 8 screen was broken, it still seems to be working but the screen is black. Is there a way to back it up to my MAC or recover it to my MAC without being able to see the screen?

iPhone 8, iOS 14

Posted on Mar 6, 2021 10:27 AM

Reply
1 reply

Mar 6, 2021 10:34 AM in response to J_Mead3017

Nope, sorry. If you haven't been backing up your phone, it's too late to worry about that once the phone is damaged. The time to ensure you don't lose data is BEFORE a phone is damaged. It "may" be possible for Apple to replace the screen on your phone without losing your data, but that cannot be guaranteed, depending on the damage which the phone sustained when it was damaged.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

recover iPhone with a MAC

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.