My storage isn’t working after I paid for more
Why isn’t my storage working after paying
iPhone 7, iOS 14
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You can never add storage to an iPhone; it will never have more than it did when you bought it. You probably paid for iCloud storage, which is used for backups and syncing, but does not expand the capacity of your phone. See this Apple support article for more detail→What's the difference between device storage and iCloud storage? - Apple Support