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My storage isn’t working after I paid for more

Why isn’t my storage working after paying

iPhone 7, iOS 14

Posted on Mar 6, 2021 12:21 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2021 12:23 PM

You can never add storage to an iPhone; it will never have more than it did when you bought it. You probably paid for iCloud storage, which is used for backups and syncing, but does not expand the capacity of your phone. See this Apple support article for more detail→What's the difference between device storage and iCloud storage? - Apple Support

3 replies
Question marked as Top-ranking reply

Mar 6, 2021 12:23 PM in response to chanelle83

You can never add storage to an iPhone; it will never have more than it did when you bought it. You probably paid for iCloud storage, which is used for backups and syncing, but does not expand the capacity of your phone. See this Apple support article for more detail→What's the difference between device storage and iCloud storage? - Apple Support

My storage isn’t working after I paid for more

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