I’ve been having this problem in the App Store to where when I go to download free apps it keeps asking me for my billing info which I don’t use on my phone and when I fill in the required fields it just keeps repeating the same question and I am unable to download any apps or games/services
See if anything in these support articles helps:
If your payment method is declined in the App Store or iTunes Store [was: If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store] - https://support.apple.com/HT203005
Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631
If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> https://support.apple.com/HT201232
See if anything in these support articles helps:
If your payment method is declined in the App Store or iTunes Store [was: If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store] - https://support.apple.com/HT203005
Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631
If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> https://support.apple.com/HT201232
App Store/Not being able to install apps
