My iPad tries to have me put in a payment method when I try to download a free app

Hi, My IPad tries to have me put in a payment method when I try to download a free app saying there was an old purchase issue which I haven’t purchased any apps. And when I try to put in a payment method it said declined to each one I tried.

[Re-Titled by Moderator]

Posted on Mar 6, 2021 2:57 PM

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1 reply

babowa

Level 9

78,562 points

Mar 6, 2021 3:19 PM in response to jayjay420

See if anything here will help:

https://support.apple.com/billing

Ultimately, you would need to contact Apple since this is not Apple support - we are all other end users like you.

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My iPad tries to have me put in a payment method when I try to download a free app

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