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Adobe Photoshop GPU Performance Issues

Please see the Adobe thread below.


https://community.adobe.com/t5/photoshop/photoshop-file-crash-when-zooming/m-p/11876916#M518565


Photoshop constantly stops working while zooming in and out. One file will crash while zooming in and out. Photoshop is still responsive though, because you can see the zooming percentages change in the document tab. The other files in Photoshop will zoom in and out fine. This isn't a one time glitch. It happens multiple times a day.


Adobe blames the (very expensive) Graphics Processor.

 

Mac Version 10.15.6

Photoshop Version 21.2.2

Graphics Processor: AMD Radeon Pro 5500 OpenG Engine


Someone please help! I have updated Mac and Photoshop since this problem began, but the Issue seems to be following me through time.

MacBook Pro 16″, macOS 11.2

Posted on Mar 6, 2021 3:02 PM

Reply
2 replies

Mar 6, 2021 3:07 PM in response to cilley360

cilley360 wrote:

Please see the Adobe thread below.

https://community.adobe.com/t5/photoshop/photoshop-file-crash-when-zooming/m-p/11876916#M518565

Photoshop constantly stops working while zooming in and out. One file will crash while zooming in and out. Photoshop is still responsive though, because you can see the zooming percentages change in the document tab. The other files in Photoshop will zoom in and out fine. This isn't a one time glitch. It happens multiple times a day.

Adobe blames the (very expensive) Graphics Processor.
 
Mac Version 10.15.6
Photoshop Version 21.2.2
Graphics Processor: AMD Radeon Pro 5500 OpenG Engine

Someone please help! I have updated Mac and Photoshop since this problem began, but the Issue seems to be following me through time.


The stable release of Catalina is macOS 10.15.7 I would first update you software and try again.


Combo update macOS 10.15.7 https://support.apple.com/kb/DL2052?locale=en_US


Mar 20, 2021 3:20 PM in response to leroydouglas

I am now on Mac OS Big Sur 11.2.3

Photoshop version 22.3.0


The problem still persists.


Video from today:

https://community.adobe.com/havfw69955/attachments/havfw69955/photoshop/523553/1/Screen%20Recording%202021-03-20%20at%204.13.27%20PM.mov


This was added to the Photoshop discussion here:

https://community.adobe.com/t5/photoshop/photoshop-file-crash-when-zooming/m-p/11662686


Someone please help.

Adobe Photoshop GPU Performance Issues

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