Did an iCloud backup from one phone and transferred it to another. Messages still won’t go through to new phone.

I had to get a new iphone. I backed up everything from my old iPhone to the iCloud including my messages. I restored the backup from the cloud on my new iPhone and several hundred of my messages won’t transfer even though I’ve kept the phone on charge with WiFi all day. I also cannot receive many messages on the new phone, despite all of the settings being on to receive iMessages.

Posted on Mar 6, 2021 8:24 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 7, 2021 5:54 AM

Turn on Messages in iCloudiCloud Photos on your new device, your content will automatically be synced to your device.


iCloud backup doesn’t include information that is synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice MemosMessages*, shared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive

1 reply
Question marked as Top-ranking reply

Mar 7, 2021 5:54 AM in response to Mikayla2k21

Turn on Messages in iCloudiCloud Photos on your new device, your content will automatically be synced to your device.


iCloud backup doesn’t include information that is synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice MemosMessages*, shared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Did an iCloud backup from one phone and transferred it to another. Messages still won’t go through to new phone.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.