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Level 1

25 points

Unable to Login to Instagram or Facebook on my iPhone 12 Pro

Hello,

I'm having challenges with my new I iPhone 12 Pro (not on the device list)

I'm not able to login to Instagram or Facebook on my iPhone Pro 12, its running iOS 14.4.

When I try to login to Facebook, I get the message:

Error - AsyncSocketExcepttion, connection failed.

Please see attached image.

If anyone has any advice on how I can get my apps to work, please share!

Thank you!

iPhone 11 Pro

Posted on Mar 6, 2021 8:29 PM

Best reply

Community+ 2024

Level 10

411,090 points

Posted on Mar 7, 2021 5:39 AM

Instagram is not an Apple product. Contact the app developer here --> App Support or Instagram Help Center

Facebook is not an Apple product. Contact the app developer here --> App Support or Facebook Help Center | Facebook

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