You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment

i only have my apple gift card in payments and it won’t accept my charges and i can’t buy what i want in a game. why?

iPhone 8 Plus, iOS 14

Posted on Mar 6, 2021 9:12 PM

Reply
1 reply

Mar 9, 2021 5:28 AM in response to yadeliss

Hello yadeliss,


Thank you for posting in Apple Support Communities.


We’re happy to help you out with using your Apple Gift Card. Let us know if you followed the steps found in Redeem your App Store & iTunes Gift Card. In the “Learn more” section, it does state there may be some purchases that require you to have a credit card on file.


If you followed those steps and still not able to make a purchase, let us know what message you are seeing pop-up on the screen. And please do not share any personal information if providing a screenshot. 


Have a great week!

Payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.