"An error occurred" issue on YouTube

Recently bought a Macbook air and whenever I play something on YouTube, chrome or the app, I get this error:


An error occurred. Please try again later.


I tried to force quit my Chrome, clean cache, restarted my laptop, error is still there. Any ideas how I can fix this?

Posted on Mar 7, 2021 11:11 AM

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1 reply

Mar 9, 2021 11:50 AM in response to Fatima_027

Hi Fatima_027,


We see you're attempting to play videos on Youtube via Chrome or the Youtube app and it gives an error.


To clarify, do you notice this issue with Safari? If you visit Youtube via Safari and attempt to play a video? Or when trying to play video on any other site via any browser?


If the issue is isolated to YouTube, or Chrome specifically, we'd recommend reaching out to Google Support for additional assistance.


If you're also unable to playback via Safari, take a moment to check your extensions under Safari > Preferences > Extensions. You can either disable or uninstall extensions you see there and then test the issue again to see if it persists.


Cheers!

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"An error occurred" issue on YouTube

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