I can’t save attachments from Apple Mail or other iOS apps (ie, scannable) into my Microsoft OneDrive folder.
I used to be able to do so, up until last Monday. I am using an iPhone XR with iOS 14.4
my OneDrive’s are enabled in the Files app.
i see that others are having iOS - OneDrive issues too.
is this an Apple issue? Or OneDrive issue?
iPhone XR
Hello! I am also having this issue since my job upgraded our work phones. I was using an iPhone 6 and had no issues, now I have the iPhone SE 2020 software version 14.4.2 and I cannot save anything from Apple Mail to onedrive. I have it turned on in the Files app, I have the onedrive app and its working fine. I tried logging out and back in again to onedrive but it didn’t help. I don’t even have the option to click onedrive when I hit the share button in apple mail, the only options that show up are airdrop, message, mail, chrome, and numbers. When I click more or edit actions onedrive still isn’t listed as an option to add. Any assistance is greatly appreciated since this is work phone and I need to be able to send attachments. Thank you!
I open an email with an attachment from the Mail app. Opened the attachment. Tapped the Share button. Chose OneDrive. Then Upload to OneDrive. Worked without issues. Using iPhone 12 Pro Max with iOS version 14.4.
Can you open the OneDrive app and then sign out of OneDrive. Then sign back in and see whether that helps (If you haven't tried that already).
Axel F.
I have the OneDrive app installed on my iPhone. When I have to save a file to OneDrive then I get an option with OneDrive on the share sheet to choose from. Makes it very easy to save the document(s) that way. Not sure whether you are using the OneDrive app on your iPhone or not.
Axel F.
Can you save anything to OneDrive using iOS integrations?
I have the app installed as well. It used to integrate fine. But now when I am trying to save an email attachment to OneDrive, it does not permit me to do so.
Im using iPhone XR with iOS 14.4
Try going to your Apple mail app, and saving an attachment to OneDrive, and let me know if that works. Thanks for your help!
Ah yes, I see what you mean. I was trying to use the iOS “Save to Files” integration (used to work).
But I see now that I have to tap on OneDrive app directly in order to access it. too bad, i liked the iOS integration, but this works well too.
Thanks for your help!
Thanks for getting back to me! Yes the OneDrive account is supplied by my employer, same with this new phone and the email etc. I’m trying to both save files from apple mail to OneDrive, and also attach files from OneDrive in apple mail.
This is more than likely related to how the Apple Mail app and OneDrive is setup up on your iPhone based on your employer policies. I recommend that you contact the Administrator at your employment and they should be able make any necessary adjustments on your iPhone. One thing to note that your OneDrive app and function may now be limited only for work related files and email account. Double check with them.
Axel F.
You are welcome.
Axel F.
Is your OneDrive account supplied by your employer and are you attempting to transfer data from your work email to OneDrive?
Axel F.
OneDrive for iOS
