Wifi

Hi there ,

This phone has been giving me the same issue for almost 2 years , it connects to wifi then automatically disconnects. I have tried resetting factory settings but it will not let me since wifi is not connect it just freezes after I enter the password. Please get back to me at your earliest convenience I'd love to fix this !

Thanks , Maddi

iPhone 6s Plus, iOS 10

Posted on Mar 7, 2021 5:45 PM

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WiFi problem on new iPad Pro 4th gen My new iPad Pro (11-inch) (4th generation) purchased from Apple a few weeks ago (December 2022) keeps losing its WiFi connection. The connection will run fine all day but after I leave it charging overnight then the next day the WiFi often wont work. When this happens the settings still show it as connected to the WiFi access point but no apps can connect to the web and they all behave as if there is no network. An orange text message appears in settings stating "no internet connection" under the access point name. Does anyone else have this issue with a brand new iPad Pro? Anything I should try before going back to Apple? Trouble shooting steps: Toggling the WiFi off and on does not resolve it, neither did a network settings reset or "forgetting" the network and reconnecting. The problem just recurs randomly. Only thing that works is a restart (reboot) and then its back to normal until the next time. Speedtest shows performance is normal. Happens 2 or three times per week now. Nothing else has changed, its the same network setup I've been running for the past couple of years, all my other devices including iPhones and other iPads continue to have no issues. I think this is either a hardware or iPadOS software issue, but how to know? Apple support chat were not helpful, mostly wasting a lot of time asking about my network.
1248 5

2 replies

Mar 7, 2021 5:52 PM in response to maddi610

Are you really using iOS 10 when iOS 14.4 is available?

maddi610 Author

Level 1

8 points

Mar 7, 2021 7:06 PM in response to QuickTimeKirk

I cannot update or do anything to the phone because it disconnects from wifi as soon as it connects and wont let me change or do anything else

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Wifi

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