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Level 1

4 points

withdrawing money from my account

I noticed that apple music is charged from my card 3 times a month for 999 tenge. in February 8, 14 and 27. I demand a refund of my money.

iPhone 6s, iOS 13

Posted on Mar 7, 2021 9:48 PM

Top-ranking reply

Level 8

35,891 points

Posted on Mar 7, 2021 10:09 PM

Hi heyindiraaa,

Welcome. This is the apple user community, where volunteers help to troubleshoot.

For your situation, you will need to get in touch with Apple.

To report a problem:

To request a refund::

Alternatively, you can click on "Get Support" at top right on this page.

All the best

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