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Getting money back

Hello,


I have accidentally purchased paid apps to which I already submitted my request to a refund. But so far only received the money back for the lift pro purchased on the march 4th. Would wanna know when will I be able to get the refund for photoshop express premium purchased on the march 5th.


Thank you!


Best regards.


Saule Turgynbaeva

iPhone 8, iOS 14

Posted on Mar 8, 2021 3:10 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 8, 2021 11:48 PM

When will I get the money back? -

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.


• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


• All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


M1 Mac mini, macOS 11.2.3; Watch, series 5 GPS/cellular, watchOS 7.3.2; iPad Pro 2nd Gen, iPadOS 14.4.1; iPad Air 2, iPadOS 14.4.1; iPhone 12 Pro, iOS 14.4.1; TV 4th Gen, tvOS 14.;  HomePods, audioOS 14.4.1 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Mar 8, 2021 11:48 PM in response to saule130

When will I get the money back? -

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.


• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


• All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


M1 Mac mini, macOS 11.2.3; Watch, series 5 GPS/cellular, watchOS 7.3.2; iPad Pro 2nd Gen, iPadOS 14.4.1; iPad Air 2, iPadOS 14.4.1; iPhone 12 Pro, iOS 14.4.1; TV 4th Gen, tvOS 14.;  HomePods, audioOS 14.4.1 and Airport Express w/ Airplay 2

Getting money back

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