You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

DRobert270 Author

Level 1

4 points

Real AirPods Pro?

I purchased AirPods Pro. The Serial # is GW****KKT, but when I entered this on the Apple Support page, it said the Serial # was replaced. Can you please provide guidance?

[Personal Information Edited by Moderator]

Posted on Mar 8, 2021 7:19 AM

Top-ranking reply

sberman

Level 10

268,269 points

Posted on Mar 8, 2021 2:58 PM

That would indicate the serial number you entered was not from original, factory-sealed AirPods purchased at an Apple Store or Authorized Apple Retailer.

View in context

Real AirPods Pro?

Similar questions