You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipod Nano 3rd Gen RESET/BOOT loop when plugged in. Do I need a functioning battery?

Hello. My Nano 3rd gen (square one) doesn't have a working battery. However, days ago it would work perfectly fine when plugged into a power source.

Recently, even when plugged in, it won't go past the boot screen. It goes to the apple logo, shuts off, then starts again and resets.

I can't flash the system as it doesn't stay on long enough.


I'm wondering if this is just a battery problem. But does it actually need a functioning battery? Why won't it stay on while it's plugged in?

Posted on Mar 8, 2021 11:14 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2021 12:11 PM

Hi,


It sounds like the iPad nano won't stay powered on long enough for you to do anything with it in iTunes. If you've already tried the steps previously suggested, we'd attempt to use another cable between the iPhone and PC. In case that doesn't solve it, then it would require service. Currently, the iPad nano 3 generation is considered obsolete. Which means, Apple Stores or Apple Authorized Service Providers cannot service them.


We know this wasn't the answer you were hoping to receive. At this point, it might be best to look into other options for when you would use the iPod nano. For example, if you use it during workouts and already own an iPhone, you could look into the Apple Watch; since you can load music there to listen while working out. This is simply a suggestion, as there could be many uses and Apple products that might suit you better.


Wishing you the best, cheers.

3 replies
Question marked as Top-ranking reply

Mar 10, 2021 12:11 PM in response to Dinglepop

Hi,


It sounds like the iPad nano won't stay powered on long enough for you to do anything with it in iTunes. If you've already tried the steps previously suggested, we'd attempt to use another cable between the iPhone and PC. In case that doesn't solve it, then it would require service. Currently, the iPad nano 3 generation is considered obsolete. Which means, Apple Stores or Apple Authorized Service Providers cannot service them.


We know this wasn't the answer you were hoping to receive. At this point, it might be best to look into other options for when you would use the iPod nano. For example, if you use it during workouts and already own an iPhone, you could look into the Apple Watch; since you can load music there to listen while working out. This is simply a suggestion, as there could be many uses and Apple products that might suit you better.


Wishing you the best, cheers.

Mar 10, 2021 11:18 AM in response to Dinglepop

Hello there,


Thank you for using Apple Support Communities. Based on your post, your iPod nano isn't booting past the Apple logo. We'll do our best to assist with this.


What happens when you attempt to put it in recovery mode, as explained here: If your iPhone, iPad, or iPod touch won't turn on or is frozen


Where you able to see the iPod nano in iTunes on PC or the Finder on a Mac?


Let us know if that helps to sort this out, take care!

Ipod Nano 3rd Gen RESET/BOOT loop when plugged in. Do I need a functioning battery?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.