Email read for multiple accounts

On my iPhone I have several mailbox setup (let’s say him@gmail.com and her@gmail.com). When I receive an email where the 2 addresses are recipients, then reading that email on one account (for instance if I read it on the “him” account) will make it marked as read as well on the second account (on the “her” account). Any idea how to fix that?

iOS version: 14.4

iPhone XR, iOS 14

Posted on Mar 8, 2021 1:42 PM

Reply
3 replies

Mar 10, 2021 1:21 PM in response to cpeusteuche

Hey there, cpeusteuche!


Thanks for reaching out in Apple Support Communities! If we understand correctly, your emails are being marked as "Read" when only checking the mail on one account. We'd like to see how we can help!


Are these two separate email accounts, or is one of the email addresses listed an an alias?

How are the accounts set up? For example, does it show two individual inboxes?

Can you explain the steps you're taking to check your emails for these accounts?


We look forward to hearing back from you.


All the best.

Mar 21, 2021 7:09 AM in response to barberlives123

Thanks a lot for your reply. To answer your questions:

  • the email address are not listed as alias
  • the account were created separately and added into the iphone using the Mail->Account->add an account fonctionnality. When I open the Mail app, it does show using 2 separately mailbox
  • to check my mail, I open the Mail app, go to my mailbox (the one of my email address) and read the email there. I barely goes to the other mailbox, but as I mentioned if I read one email on the app where my wife address is also a recipient the that email will be marked as read


if you have any other questions, please let me know

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Email read for multiple accounts

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