You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cancel accidental purchase

I accidentally purchased wrong movie

Thank you

Posted on Mar 8, 2021 7:38 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 8, 2021 7:41 PM

Hello 177Pavel,


Use these links to read about getting a refund:


See how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084


To directly proceed to "Report a Problem to request a refund" Click here --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple may refund on a case by case basis, but realize they can also say no.


1 reply
Question marked as Top-ranking reply

Mar 8, 2021 7:41 PM in response to 1977Pavel

Hello 177Pavel,


Use these links to read about getting a refund:


See how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084


To directly proceed to "Report a Problem to request a refund" Click here --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple may refund on a case by case basis, but realize they can also say no.


Cancel accidental purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.