Big Sur is still Catalina, but slower

After a few hours of (thinking I was) updating from Catalina to Big Sur on a 2014 iMac, it looks like it is still Catalina, but a lot slower than before. It keeps saying there is an update for Big Sur. Tried it twice, going through all the steps of the update process, but apparently it doesn't install. What can i do?

iMac 21.5″, macOS 10.15

Posted on Mar 9, 2021 1:33 AM

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Posted on Mar 9, 2021 11:04 PM

Notes:


Let's do the following:


Then, install macOS Big Sur. Use this link, https://apps.apple.com/us/app/macos-big-sur/id1526878132?mt=12, get Big Sur, then run the installer.


Let me know how it goes!


Cheers,


Jack

3 replies
Question marked as Top-ranking reply

Mar 9, 2021 11:04 PM in response to Elientje

Notes:


Let's do the following:


Then, install macOS Big Sur. Use this link, https://apps.apple.com/us/app/macos-big-sur/id1526878132?mt=12, get Big Sur, then run the installer.


Let me know how it goes!


Cheers,


Jack

Mar 9, 2021 1:40 AM in response to Elientje

Hi Elientje,


Let's proceed with an EtreCheck report first. This will mainly help address the slow speeds. EtreCheck is a useful app to diagnose issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


  1. Go to the Mac App Store and search for "EtreCheck."
  2. Download it. It is a free and trusted app; as it is on the Mac App Store, and only trusted apps can be submitted.
  3. Run the report, and put it in a post, as seen here - https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.
  4. Open EtreCheck, then go to the name "EtreCheck" in the top left corner > "Preferences" > "Privacy" > turn on "Allow Full Access to Startup Drive."


Cheers,


Jack

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Big Sur is still Catalina, but slower

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