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User profile for user: Matthewramsay111
Matthewramsay111 Author
User level: Level 1
4 points

App Store

Hi there I have had £78 taken out my bank and another £38 cominf out. My daughter has somehow bought loads o things on her AppStore from my bank card? Is there anyway I can get refunded as I had no idea it happened untill the last of my money came out today

Posted on Mar 9, 2021 2:17 AM

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User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,905 points

Posted on Mar 9, 2021 2:03 PM

Request a refund for apps or content that you bought from Apple


How to request a refund

  1. Go to reportaproblem.apple.com. 
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


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User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,905 points

Mar 9, 2021 2:03 PM in response to Matthewramsay111

Request a refund for apps or content that you bought from Apple


How to request a refund

  1. Go to reportaproblem.apple.com. 
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


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App Store

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