Apple wallet says card already in wallet but card is not there
Hello all
i am trying to add a new credit card- Amex- to my wallet. It is a new card updated from an old Amex.
I deleted the old card and tried to add the new one but the alert comes up as saying card is already in the wallet. It isn’t- the card is not listed in Apple Pay or showing in the wallet.
i have tried signing in and out of iCloud, turning the passcode off and on and restarting the phone. When I go to wallet after these resets it shows the card. I tried deleting it at this stage, and I also tried to carry on with it resetting the wallet cards. No joy. It seems to think it’s in the wallet but it is not showing anywhere.
Can anyone suggest another way I can try and sort this out to add the card please.
thank you